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FIbre Support

Get expert support with your Fibre connection.

New Customer

Mick22
First Timer
Private Message TalkTalk
Message 3 of 3

Hi All

I Have just joined TalkTalk from Virgin, My activation date is this Friday, I have not received a welcome pack and on my account i cant see any where that shows me a delivery date for my router, when should i expect these to happen ?

0 Likes
2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Mick22

 

The router should arrive on Thursday/Friday.

 

Regards

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

The router may arrive as late as on the day, @Mick22. They are not sent out very much in advance of the go live date.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.