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New Router

DaveSH2
First Timer
Message 4 of 4

Hi, I have been with talk talk for several years and have had no issues. My router is having serious issues recently with it not connecting devices and I have had no internet for 2 days now. The connection to my flat is fine, but the router seems to be blocking any connection. Is there a way a new router can be posted to me?

 

Thanks.

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3 REPLIES 3

Message 1 of 4

Hi Dave

 

No problem 🙂

 

Please let us know how you get on.

 

Thanks

 

Debbie

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DaveSH2
First Timer
Message 2 of 4

Thank you for the quick reply Debbie. I will try out the new router and hopefully it fixes the issues.

Debbie-TalkTalk
Support Team
Message 3 of 4

Hi Dave

 

I'm sorry to hear this.

 

I've ordered you a replacement router for testing, please allow 24-48hrs for this to arrive.

 

Let us know how the compares with this router.

 

Thanks

 

Debbie

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