New fibre 65 router

[Tuftyboiz]

Just upgraded from broadband to fibre 65 will I receive a new router?

[Michelle-TalkTalk]

Morning,

Just checking back in to see if the replacement router has arrived and how you're getting on?

Thanks

Michelle 🙂

[Karl-TalkTalk]

Hi

Just looking at your account now, looks to be a little longer than that, so I'm getting a new router out to you now.

Regards,

Karl. 

[Tuftyboiz]

Between a year and two years

[Karl-TalkTalk]

Hi

The HG633 router will work with fibre.

How long have you had this router, how old is it ?

Thanks  

Karl. 

[Tuftyboiz]

It's a huwaie hg633

[Karl-TalkTalk]

Hi

A new router is usually only provided if your current router does not support fibre. what router do you have now ?

Thanks  

Karl.