Hello. My old router is faulty and keeps dropping out. It began around a few months ago and has progressively gotten worse. I've tried checking for issues through the site's technical help but it has suggested it is on my end, and so I tried using a different modem from a friend and no longer had these issues. Could I have a replacement router sent?
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
