No Internet

[isurua]

Hi,

from today morning, my router was keep loosing the internet, and now its completely flashing the orange light while the ethernet also on and off time to time so that router can’t establish the connection, the wifi is not even shown in the list as well. Can someone please help me with this

thanks

[isurua]

Thanks @KeithFrench  for the response and much appreciated, from 9 o clock i have tried chat and calling them but it’s really hard to get to them which is really poor as on customer aspect. I have tried 30mins off hard reset by pin and changing the cables and I don’t think that I can do much more, no internet when kids indoors with this weather you know.. seems like it ill tke till Monday itself.. 

thanks again for your referral.

[KeithFrench]

I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture and then clicking on "My Settings" followed by:-


Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.