Not receiving Verification Code emails since Wednesday

[jackieh2009]

Hi Guys,

Firstly, sorry if I have used the wrong section to post in. Please move if needed.

I hadn’t been on the community for some time, but Tuesday and Wednesday I received the Verification Code emails allowing to post comments on here.

Since Thursday, including this morning, I have not received any requested Verification Code emails. I have tried everything - logging out, shutting down, deleting cookies, checking junk and still nothing!

The only way I can get on to the community is to log on to My Account with my standard password and then get here!

It worries me that all your websites are moving to Six Digit Code log ins. How could I post here, if that were the situation today?

Please can you find out why I am not receiving the necessary emails to my TalkTalk email address anymore?

Thanks and regards,

Jackie

[Chris-TalkTalk]

Hi Jackie,

Could you take a look at this help article and if you then still need assistance please let me know - New Community Login - Everything you need to know - TalkTalk Help & Support

Thanks

Chris

[KeithFrench]

I'll escalate this now for you.