Poor Broadband Speed issue REP-14265006

[Martin1st]

Need somehow to get problem escalated.

Talk talk sent home engineer who proved problem is not inside property and said he would escalate the issue.

Talk talk seem to believe problem is solved as per screen shot:-

Unable to connect with chat as button does not function on page.

Therefore hoping someone here can arrange confirmation of action being taken.

[Chris-TalkTalk]

Hi Martin1st,

Line test is picking up a potential problem. Can I just ask, are you experiencing any problems with your telephone service, is there a dial tone? Is there any noise on the line?

Chris