Get expert support with your Fibre connection.
on 04-10-2023 07:11 PM
Hello.
I have left and would like to request a bag to return the router.
I'm asking here since neither the live chat nor the support phone numbers are working.
Thank you.
on 05-10-2023 11:17 AM
Hi Colin_C
I have requested a returns bag for you ASAP.
Regards
on 04-10-2023 08:44 PM
Phone support teams would close at 7pm, Monday to Friday, @Colin_C.
9am till 6pm on Saturday.
Anyway, staff can send you a returns bag.
Keep your certificate of posting to track its arrival at Talktalk and as proof of sending.