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FIbre Support

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Problem playing video content on desktop, laptop and android phone

johand4
First Timer
Private Message TalkTalk

yesterday

Message 2 of 2

For about a week I have had problems showing video content on all my devices. Video starts to play and then screen goes black and error message Video decoder or demixer had an error with the content. Playback_Video_Decoding_Error.

Can anyone help me with this problem?

Josie

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1 REPLY 1

Divsec
Community Star
Private Message TalkTalk

59 minutes ago

Message 1 of 2

Hi @johand4 is the video coming in from the cloud or is it say holiday snaps from your phone.

Are you android or Apple?

I don't work here and all my opinions are my own.
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