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FIbre Support

Get expert support with your Fibre connection.

Red light on router

talktyke
Whizz Kid
Private Message

on ‎24-06-2023 01:11 PM

Message 4 of 4

Can my connection be checked please. I have a red light above internet this afternoon 

Labels:
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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎28-06-2023 07:12 AM

Message 1 of 4

Morning,

 

How are you getting on? Is everything now working ok for you?

 

Thanks

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎26-06-2023 06:48 AM

Message 2 of 4

Hi talktyke

 

Apologies for the delay.

 

The line test hasn't detected any faults and the line is showing in sync and connected.

 

Is everything working ok now?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes

fr8ys
Community Star
Private Message TalkTalk

on ‎24-06-2023 01:26 PM

Message 3 of 4

Staff won't be back here until Monday, so I suggest you call or use chat.

 

Is your phone working? Have you tried resetting the router?

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

 

If you wish to chat online, there is a link on this page.

https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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