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FIbre Support

Get expert support with your Fibre connection.

Router keeps dropping out and in and out again ever since yesterday.

Zardoz7/12
First Timer
Private Message TalkTalk

on ‎09-09-2024 01:13 PM

Message 2 of 2

Hello.

 

The internet goes off and on and has done since around 3pm yesterday, the phone works without any issue, I've done the home checks, changed the ADSL cable, microfilter and switched the router off for a while then turned it back on.

 

I'm a customer who migrated from Shell Broadband to Talk Talk if that has any importance.

 

I've had zero issues since we got fibre last September just yesterday it started. Other than the PC I'm using to relay this message and the Nvidia Shield TV, currently nothing else is connected. 

 

Apologies for waffling and all the best.

 

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎09-09-2024 01:23 PM

Message 1 of 2

Hi

 

If you can give us a call on 0345 172 0088 and request to speak to the Shell Migration, they can help.

 

Thanks  

Karl. 

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