cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FIbre Support

Get expert support with your Fibre connection.

Slow Speeds Fibre 900

JSH2644
Popular Poster
Private Message
Message 22 of 22

Hi,

 


Last night around 12pm, my internet started dropping out every 5-10 minutes. This morning, the internet has stopped dropping out but I’m only getting 90-100mbps instead of 900+. This is the fourth time this has happened in as many months since getting Fibre 900 installed. The other times the problem has randomly fixed itself but takes between 3 days and 2 weeks to do that. To be honest I’m just tired of going around in circles with support and wasting so much time trying solutions which don’t work. This is my last resort before leaving TalkTalk.

 

Thank you,

Jamie

21 REPLIES 21

Chris-TalkTalk
Support Team
Staff
Private Message
Message 21 of 22

Hi JSH2644,

 

I'm sorry to hear that you're experiencing problems with your service. Was your service installed by Openreach or City Fibre?

Chris

0 Likes