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on 01-09-2023 11:33 AM
Hi,
Last night around 12pm, my internet started dropping out every 5-10 minutes. This morning, the internet has stopped dropping out but I’m only getting 90-100mbps instead of 900+. This is the fourth time this has happened in as many months since getting Fibre 900 installed. The other times the problem has randomly fixed itself but takes between 3 days and 2 weeks to do that. To be honest I’m just tired of going around in circles with support and wasting so much time trying solutions which don’t work. This is my last resort before leaving TalkTalk.
Thank you,
Jamie
on 01-09-2023 01:00 PM
Hi JSH2644,
I'm sorry to hear that you're experiencing problems with your service. Was your service installed by Openreach or City Fibre?
Chris
Chris, Community Team
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