UFO ending - switch to Fibre 900 - no news re installation

[hpgsmith]

My Ultra Fibre Optic service in York is ending at the end on May. I agreed a new Fibre 900 contract with TalkTalk on 2nd May, contract PDFs were emailed to me the same day, but I have had zero contact regarding an engineer visit or new router. But anxious that it's not being dealt with, please can I get confirmation re status.

[Arne-TalkTalk]

Hi @hpgsmith

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards