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FIbre Support

Get expert support with your Fibre connection.

Upgrade from Fibre 65 to 150.

Roger46
First Timer
Private Message TalkTalk
Message 2 of 2

I signed up in July for this free offer and duly received the new router etc very soon and was given a date for an engineer to call to sort out the fibre connection to the house. They didn't turn up and upon contacting Talktalk today I have been told that there will be a delay for the connection but they could not tell me even roughly when. Has anyone else had this experience ? I live near Lewisham in south east London.

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Roger46

 

The notes say the order has been cancelled, So you will need to contact the loyalty team to place the order again. 

 

Sorry 

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