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yesterday
I signed up in July for this free offer and duly received the new router etc very soon and was given a date for an engineer to call to sort out the fibre connection to the house. They didn't turn up and upon contacting Talktalk today I have been told that there will be a delay for the connection but they could not tell me even roughly when. Has anyone else had this experience ? I live near Lewisham in south east London.
8 hours ago
Hi Roger46
The notes say the order has been cancelled, So you will need to contact the loyalty team to place the order again.
Sorry