WiFi Channel Resetting

[Squidge87]

Hi,

Can you please switch off the WiFi Optimisation as it keeps resetting 5Ghz to channel 36 which is unstable/overcrowded, I set it to 108.

I have had this done before but recently switched over routers so need this switching off again.

[Chris-TalkTalk]

Hi connor27,

If you need assistance can you please start your own thread/topic and we'll be happy to help

Chris

[connor27]

I’m getting no connections to any device 

[Michelle-TalkTalk]

Thanks for your help @KeithFrench 

Michelle

[Squidge87 · Accepted solution]

No problem, I ended up swapping back in the older one.

[KeithFrench]

Hi @Squidge87 

There may be another option, but I need to check with another customer who has had this applied to their Sagemcom. I will PM this customer now & when they come back to me, I will know whether this has worked or not.

[Squidge87]

Ah fair enough, il wait until Monday if they can’t do it anymore il swap back in the previous router which had it done and stays on the channel I select!

[Gliwmaeden2]

It can't be done any more, @Squidge87.

@KeithFrench may be able to advise you further. Staff won't be back on here before Monday.