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FIbre Support

Get expert support with your Fibre connection.

WiFi Channel Resetting

Squidge87
Participant
Private Message TalkTalk
Message 8 of 8

Hi,

 

Can you please switch off the WiFi Optimisation as it keeps resetting 5Ghz to channel 36 which is unstable/overcrowded, I set it to 108.

 

I have had this done before but recently switched over routers so need this switching off again.

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7 REPLIES 7

Message 1 of 8

Hi connor27,

 

If you need assistance can you please start your own thread/topic and we'll be happy to help

Chris

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connor27
First Timer
Private Message TalkTalk
Message 2 of 8

I’m getting no connections to any device 

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Anonymous
Not applicable
Staff
Private Message
Message 3 of 8

Thanks for your help @KeithFrench 

 

Michelle

 

Message 4 of 8

No problem, I ended up swapping back in the older one.

KeithFrench
Community Star
Private Message TalkTalk
Message 5 of 8

Hi @Squidge87 

 

There may be another option, but I need to check with another customer who has had this applied to their Sagemcom. I will PM this customer now & when they come back to me, I will know whether this has worked or not.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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Message 6 of 8

Ah fair enough, il wait until Monday if they can’t do it anymore il swap back in the previous router which had it done and stays on the channel I select!

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 7 of 8

It can't be done any more, @Squidge87.

 

@KeithFrench may be able to advise you further. Staff won't be back on here before Monday. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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