Strange as some are connecting and some not.
Have you tried resetting the router to factory settings using the pinhole on the router until it restarts?
Could you try this and let us know how it goes?
Thank you.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry there are plenty of ways to reach out if you need to speak to TalkTalk directly if you do not obtain the answer you require.
Please see the pinned post at the top of each forum page for a link.
