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FIbre Support

Get expert support with your Fibre connection.

Wifi Offline

Haifey
First Timer
Private Message TalkTalk

on ‎20-03-2024 08:12 AM

Message 3 of 3

Hello,

 

I currently do not have any wifi connection as my Eero app shows my wifi is offline, I have attached pictures to show the current state on my device, Please I need help urgently as i work from home and without the Wifi I'm unable to work today.

 

Thank you 


image 1.pngimage 2.png
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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎21-03-2024 09:20 AM

Message 1 of 3

Hi Haifey

 

Do you still need help with this?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎20-03-2024 08:18 AM

Message 2 of 3

Hi Haifey

 

I'm sorry to hear this.

 

Have you tried powering down both the eero and ONT for 30 minutes?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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