Accessing AXS App or Website being blocked by AXS

[ticknermp]

I have the latest Eero software, I have the latest AXS app and Chrome/Edge/DuckDuckGo web applications, with NO VPN in use.

When I try to access the AXS website or app I get blocked due to suspicious activity. 

It doesn't even add the IP address to the bottom of the error page.

If I turn WiFi off and use the mobile network, all is brilliant.

If I connect to a neighbours WiFi it works as well.

So why is this happening from my broadband, it seems something isn't being broadcast and AXS doesn't like it.

How do I rectify? It's simply a TalkTalk issue that's causing it.

 

 

 

[Michelle-TalkTalk]

Morning,

Have you tried powering down the router for a full 30 minutes as this will reset the current session and can often resolve performance issues?

Thanks

Michelle

[Divsec]

Hi @ticknermp you could try using a third party DNS.

https://community.talktalk.co.uk/t5/Articles/Using-3rd-Party-DNS/ta-p/2205279