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CISCO ANYCONNECT VPN NO LONGER WORKING

Sherin1402
Chatterbox
Private Message TalkTalk

on ‎19-09-2024 08:48 AM

Message 6 of 6

CISCO ANYCONNECT VPN NO LONGER WORKING

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5 REPLIES 5

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Sherin1402

on ‎24-09-2024 09:22 AM

Message 1 of 6

Hi @Sherin1402 

 

Our Devices Team have asked if you are able to confirm your VPN Protocol/SW Version, as this will help our Devices Team with their investigations.

 

Thank you

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Karl-TalkTalk
Support Team
Staff
Private Message
In response to Sherin1402

on ‎19-09-2024 09:39 AM

Message 2 of 6

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Sherin1402
Chatterbox
Private Message TalkTalk
In response to Karl-TalkTalk

on ‎19-09-2024 09:35 AM

Message 3 of 6

It seems to be working now. Thanks 

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎19-09-2024 09:22 AM

Message 4 of 6

Hi

 

I've also sent you a quick survey to rate our interaction.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎19-09-2024 09:20 AM

Message 5 of 6

Hi

 

I've made a small change to the router settings, please can you retest.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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