Clarification needed about Full Fibre upgrade with new line

[maonayze1]

Hello All

In the last few weeks I have had disconnections to my Fibre 65 and after having an engineer here and a new router it has started disconnecting again (4 times already this morning). If I go to full fibre does that give me a completely new line into my house, thus replacing any old line that I maybe having issues with? or does it still use a part of the old system that may or may not have a fault still on it? If it is a completely new connection then I will order it and go with that. I need a stable connection for when I am working from home as I do support for NHS Wa 

[Arne-TalkTalk]

Hi maonayze1

Have you checked that you are in a full fibre area?  https://www.talktalk.co.uk/broadband/fttp

[maonayze1]

Cheers Fella ,that helps a lot. Order going in over weekend, thanks

[KeithFrench]

Full fibre uses totally new fibre optic direct to your house. None of the old wiring is used at all, except in some cases where, if you have a landline, the new Digital Voice is not compatible with your landline phones (alrms etc).