Eero 6 PRO on 500 Mbs data line not delivering right speed yet

[MrJFW]

Great response from TalkTalk sales. I negotiated the deal I needed - 500 data plus VOIP on transferred phone number and disconnection of FTTC line.

The Eero 6 PRO arrived this morning and setup was supremely easy.

BUT.... Speed test shows download only 75 and upload 19.

what do I need to get the correct speed??

[KeithFrench]

Is this the speed displayed in the Eero app, or is it a speed test website result from one of your devices? If the latter, is this via a wireless or wired (Ethernet) connection to the Eero?

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

• Name
• Telephone number or Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle