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12-02-2023 02:26 PM - edited 12-02-2023 03:01 PM
Good afternoon. We are looking to upgrade from FTTC to FTTP with TalkTalk. We were recently informed that it's now available to order from Openreach at our address.
When entering our postcode into a broadband checker it shows that we are able to place FTTP orders from rival companies, but not from TalkTalk themselves since November last year.
This is confirmed on the TalkTalk website via the postcode checker showing only FTTC available at our postcode, I've therefore investigated further and popped in postcodes from the other side of the town about a mile away (HR4) and can see that TalkTalk are taking FTTP orders there, but it's not as yet showing for our address or the properties near me.
Please advise.
Thank you in advance.
on 13-02-2023 11:01 AM
Hi MaximusMatt851,
Thanks for your interest in joining TalkTalk. If you contact our Future Fibre team they should be able to help - Guide to Full Fibre and FTTP | TalkTalk
Chris
Chris, Community Team
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