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Fibre

Hayleybee26
First Timer
Private Message TalkTalk

on ‎25-09-2024 01:06 PM

Message 2 of 2

how come I ain’t getting the full fibre I’m paying for in my house, I’ve checked my speed on fast.com and it’s nothing compared to what I’m meant to be 

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎25-09-2024 01:12 PM

Message 1 of 2

Hi Hayley,

 

I'm sorry to hear this. What speeds are you currently seeing when running the speed test? Have you tried powering down the ONT and router/eero for a full 30 minutes and then retested the speeds again?

 

Thanks

 

Michelle

 

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