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Full Fibre Router

tsmiggy
Whizz Kid
Private Message TalkTalk
Message 4 of 4

I have received a email about a upgrade to my exisiting connection to Full Fibre. As i need my phone this will also include digital voice. At present i use a router with 4 outputs, all of which i use. 

 

I also use one of the outputs that goes to a power line adapter to hard wire cameras. How do i specify that i need the same type of router, but with a digital voice output. A  eero router would not be right for me.

 

Thanks

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3 REPLIES 3

tsmiggy
Whizz Kid
Private Message TalkTalk
Message 1 of 4

The offer was made via email, and they specifically mentioned digital voice, in the email. When i say offer, it came across more like i was being told, and given a time and date. I must admit, i do not usually take lightly being told,i would sooner be asked. 

 

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 4

@tsmiggy, make sure you specifically ask for VOIP with your full fibre order on Chat or 03451 720088. 

 

Don't use the online system via My Account, as it tends to default to data only, and usually doesn't have the best deals. 

Gliwmaeden2, a fellow customer.

KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 4

If it is Full Fibre 150 or above then eero routers are the standard, plus a Grandstream ATA for the digital voice. There is the Sagemcom FAST 5464 (Hub 2) that has the same four LAN ports plus a phone port to connect a standard landline handset to (it does the Digital Voice conversion internally within the router. However, that is only normally supplied to customers with Full Fibre 65.

 

The way to get extra LAN ports with either solution is to buy a small Gigabit switch that has enough ports on it (one port is needed to connect to the router. Here is an example of a 5 port gigabit switch, leaving you four ports for your devices (you might need a 9 port or similar if your needs are greater):-

 

https://www.amazon.co.uk/TP-Link-LS1005G-Wallmount-Ethernet-Splitter/dp/B07VWB347G/ref=sr_1_4?crid=Z... 

 

 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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