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on 07-09-2023 11:35 AM
Grateful for any help....
A month ago I changed to Full Fibre 65 and received a FAST 5464-2.T4 router. Since then it has been almost impossible to wireless connect my printer HP3050A J611n. It is on 2.4ghz band.
I've checked the wifi signal through the house, and actually the FAST 5464 seems no better if not worse than my old talktalk router, and to be honest the printer location ain't great (about-65dBm to -73dbm). However, I've moved the printer near my router (about -35 dBm), but it still won't play ball.
I've tried countless WPS button set ups to connect the printer (it says the current configuration is WPA_PSK) but almost exclusively without success.
There is also a PIN set up option on printer wifi, but I've no idea where to get the PIN qnd where to enter it on my router settings (192.168.1.1).
I've seen suggestions of changing network names and SSID away from default (presumably having to reconnect all my other devices using this), but don't know if this would help.
Other thing I'm not sure about is all the stuff about (802.a/c/n??) or whatever those settings mean..can't remember what they actually are on modem and printer
As far as I know the drivers are as late as possible on printer
Where do I start? Do I also need to refer to HP help?
Many thanks
Answered! Go to Solution.
on 07-09-2023 11:43 AM
Thanks @KeithFrench I find the HP printer instructions very confusing but always manage to get there in the end 🙂
on 07-09-2023 11:42 AM
The easiest way is always to change the new router's network name (SSID) & password to that of your old router.
The other way is to set the printer's Wi-Fi settings to default so that it no longer knows the SSID & password of your old router. Then use WPS again (make sure that WPS is enabled in the 5364) to connect it to the new router.
Keith
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on 07-09-2023 11:38 AM
Hi ANC_567
I had some issues myself recently with my own HP printer and I had to split the SSID's as my printer will only connect on 2ghz.
Did you try factory resetting the router using the pin hole reset for ten seconds and then splitting the SSID's again?