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Missed calls but NO NUMBER.

SteCon
Newbie
Private Message TalkTalk

on ‎09-01-2025 01:22 PM

Message 6 of 6

Hi, since my full fibre upgrade my telephone display now shows regular missed calls. The telephone never rings at the time and the missed call is recorded but the display shows NO NUMBER for the number that called.

Does anybody know how to rectify this?

Steve Connelly
Labels:
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5 REPLIES 5

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to SteCon

on ‎10-01-2025 06:40 AM

Message 1 of 6

Morning @SteCon 

 

Just checking that everything has been ok since your last post?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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SteCon
Newbie
Private Message TalkTalk
In response to Karl-TalkTalk

on ‎09-01-2025 04:39 PM

Message 2 of 6

Thanks Karl, it's been 2 hours now and it looks like the missed calls have stopped.

Steve Connelly

Karl-TalkTalk
Support Team
Staff
Private Message
In response to SteCon

on ‎09-01-2025 02:21 PM

Message 3 of 6

Hi

 

I've made a config change to your router.  see if this stops the issue.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

SteCon
Newbie
Private Message TalkTalk

on ‎09-01-2025 02:04 PM

Message 4 of 6

Profile Updated Karl, thanks.

Steve Connelly
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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎09-01-2025 01:57 PM

Message 5 of 6

Hi


Can you please update your Community Profile to include your

  • Name
  • TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


Thanks

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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