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Moved to TalkTalk from Shell

Lizzy15
First Timer
Private Message TalkTalk
Message 4 of 4

Hello,

 

Earlier this year I was a Shell broadband customer and was then moved over to TalkTalk. I recently tried to log in to my TalkTalk account using the email address that my bills are sent to. All I can see are previous deactivated services I’ve held with TalkTalk and not my current board and service. Can anyone tell me how I can add my current account please? 

Thanks.

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3 REPLIES 3

Lizzy15
First Timer
Private Message TalkTalk
Message 2 of 4

Thank you, I’m logged in now.

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi @Lizzy15
 

I have removed the old details 
 

Can you try to register your new account https://www.talktalk.co.uk/login/
 

Any problems let me know. 
 

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