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Old Copper BT cable removal

pclayto3
First Timer
Private Message TalkTalk
Message 2 of 2

Hi,

I have just been upgraded to full fibre - cityfibre came out and did theworks.  They installed a new aerial cable from the nearest wooden telegraph pole.

 

They did not remove the old BT copper aerial cable.  Therefore I now have 2 aerial cables from the telegraph pole to my house - the old BT one is no longer in use.  Who should I contact to get it removed? Should Cityfibre have removed it? thanks

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1 REPLY 1

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi pclayto3,

 

If you'd like the drop wire removing (City Fibre won't as it's not their property) you could try contacting Openreach directly - Report damage, vandalism or a health & safety issue | Openreach

 

Chris

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