NEED SOME HELP?

lil262 · ‎18-10-2023

I received a text message from Open reach / talk talk saying I was being switched over to full fibre and an open reach engineer will have to visit my address on a set day/time and it asked me to text back with CONFIRM if it was ok.

I texted CONFIRM but it went undelivered, tried it a few more times but no luck. Any idea why this is and who to contact please?

Arne-TalkTalk · ‎24-10-2023

Hi lil262

Sorry that you are having problems

Best option would be to call the loyalty team on 03451720088 , ask to be transferred to the full fibre team they will be able to help.

Sorry for any inconvenience caused

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

arochi1 · ‎21-10-2023

There are lots of other ISPs that basically resell openreach packages E.g., Zen (who I use). BT and openreach are a bit more intermingled than other ISPs, but any openreach-based ISP can do what you need

https://showbox.bio https://tutuapp.uno/

Michelle-TalkTalk · ‎20-10-2023

Hello,

Is this still happening since your last post please? Have you also been in contact with our Future Fibre Team directly?

Thanks

Michelle

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

NEED SOME HELP?

Open Reach Switch over to Full Fibre text message confirmation