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Persistent internet outages since city fibre upgrade

ang85
Participant
Private Message TalkTalk
Message 41 of 41

Our new full fibre line was installed on the 31st of January and since then we’ve had nothing but headache, I have reset all my gadgets and appliances more times than I care to remember and even when they reconnect its not before long that they have issues. Our old line using the copper wiring didn’t have these problems and even after contacting TT and getting them to attempt to rectify the problem this only lasted a couple of hours, it’s now got to the point that I’ve payed extra money for data on my mobile phone plan just to use the internet, as there is none persistently at home… Need some help asap, as I’m not going to keep paying for a service I’m not receiving  

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