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Poor connection

DuncanAllen87
First Timer
Private Message TalkTalk

on ‎04-01-2025 12:09 PM

Message 3 of 3

Good Morning I have been having problem with my broadband connection for the last 3/4 weeks now. Its often not connecting to the internet 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎06-01-2025 07:04 AM

Message 1 of 3

Hi @DuncanAllen87 

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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Divsec
Community Star
Private Message TalkTalk

on ‎04-01-2025 12:27 PM

Message 2 of 3

Hi @DuncanAllen87 have you tried running the diagnostic tests in my account?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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