13-12-2024 02:57 PM - edited 13-12-2024 02:59 PM
Message 20 of 20
Hi,
I'm trying to refer a friend via my account, when I click on the link, the page displays but constantly refreshes, I've tried using Edge, Firefox and Google Chrome but still get the same results, also I've tried clearing my cookies.
Answered! Go to Solution.
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19 REPLIES 19
on 09-01-2025 01:14 PM
Message 1 of 20
Well done thanks for the update, and the number.
I don't work here and all my opinions are my own.
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on 09-01-2025 12:24 PM
Message 2 of 20
Hi,
I've managed to get the referral link by contacting TalkTalk directly on 08000491160 - if you go to the link in your account, it still doesn't work but there is now this phone number.
Thanks,
Paul
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on 30-12-2024 09:39 PM
Message 3 of 20
Yes me too and I've tried several browsers and VPN to no avail. Scripting error one would have to guess.
I don't work here and all my opinions are my own.
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on 30-12-2024 09:27 PM
Message 4 of 20
For what it's worth I just tried it myself: endless refresh with a tantalising glimpse of the page lying behind it, then disappearing etc. etc.
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on 30-12-2024 09:19 PM
Message 5 of 20
Perhaps @Arne-TalkTalk could point you to someone who can generate one for you, let's see what tomorrow brings.
I don't work here and all my opinions are my own.
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on 30-12-2024 08:57 PM
Message 6 of 20
Thanks @Divsec, I understand what your saying, the only problem is that my friends keep asking me to send them a referral link.
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on 30-12-2024 08:51 PM
Message 7 of 20
Hi @Woody179! I think we both know , not yet. I wish I had more positive news.
D
I don't work here and all my opinions are my own.
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on 30-12-2024 07:59 PM
Message 8 of 20
are there any updates?
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on 19-12-2024 03:08 PM
Message 9 of 20
Ok, Ill try and replicate it and log it as a fault.
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on 18-12-2024 03:03 PM
Message 10 of 20
Hi Arne,
Yes, all the other My account sections work fine.
Paul
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on 18-12-2024 01:51 PM
Message 11 of 20
Do all other sections of My Account work?
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on 18-12-2024 01:24 PM
Message 12 of 20
Hi Arne,
Just turned my addblocker off, unfortunately I still get the same problem,
Paul
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on 18-12-2024 01:07 PM
Message 13 of 20
Hi Woody179!
Can you ensure that pop up/ad blockers are disabled.
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18-12-2024 01:01 PM - edited 18-12-2024 01:02 PM
Message 14 of 20
Hi,
I've just tried again and the page still constantly refreshes.
Paul
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on 14-12-2024 01:22 PM
Message 15 of 20
New thread opened as i have found more info.
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on 14-12-2024 12:01 PM
Message 16 of 20
Hi @DJI_MINI_2_SE you would be better off starting your own thread, but the answer should be no.
I don't work here and all my opinions are my own.
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on 14-12-2024 10:46 AM
Message 17 of 20
When you refer a friend does this have to be a new customer to TT or does getting someone to move to FTTP from an old package or FTTC count?
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on 13-12-2024 03:34 PM
Message 18 of 20
Hi @Divsec
Thanks for the reply, at least I now know the problem was not anything to do with my PC.
Paul
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on 13-12-2024 03:23 PM
Message 19 of 20
Hi @Woody179! If it's any consolation the same happened to me when I tried!
Your post has been escalated but bear in mind we are Friday afternoon so you might not hear till Monday.
I don't work here and all my opinions are my own.
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