Returning old router

[PedroFG]

Hi there

I have received a new router and a return bag which I am very keen to use. However I don't have a prepaid label or address to send it to. How can I get it?

Thanks 

[Debbie-TalkTalk]

Hi PedroFG

Have you received the returns bag?

[Debbie-TalkTalk]

Hi PedroFG

Thank you 🙂

I've ordered the returns bag, please allow 48hrs for this to arrive.

Debbie

[PedroFG]

That's great thanks. I've just added the info to the profile, please let me know if you need anything else.

Kind regards

[Debbie-TalkTalk]

Hi PedroFG

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a returns bag.

Thanks

[Gliwmaeden2]

Staff can send out a bag with a label, @PedroFG. Not a problem. 

[PedroFG]

Hi Divsec, I have the bag but cannot locate the label itself, I don't think it came with the new router, so would like to find how to get one.

[Divsec]

Hi @PedroFG when I had one a couple of weeks ago the label was in the box with the new router