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Router Broken

TracyMiller
First Timer
Private Message TalkTalk

on ‎07-01-2025 08:14 PM

Message 3 of 3

Hi My router is broken, it won't power up and it is like something came loose as it rattles like a piece is loose. Could a replacement be sent?

Let me know asap as I need internet urgently for work.

Thanks

Tracy

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎08-01-2025 06:53 AM

Message 1 of 3

Hi @TracyMiller 
 

Can you please update your Community Profile to include your

  • Name
  • TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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ferguson
Community Star
Private Message TalkTalk

on ‎07-01-2025 08:21 PM

Message 2 of 3

Which router is it? If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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