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Router keeps cycling between white and flashing orange light

Jason10jedburgh
Team Player
Private Message TalkTalk
Message 4 of 4

I have a problem with my router which is not constantly cycling between white and a flashing orange light.

 

I tried to use the help but have been told it is an ethernet problem and that they are sending me an new ethernet cable.

 

I have disconnected all ethernet cable (not the modem cable) but the router is still cycling.

 

I've been waiting for 45 minutes to speak with a manager.

 

Can someone please help?

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3 REPLIES 3

Message 1 of 4

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 2 of 4

Thank you Karl,

 

I hope that fixes the problem.

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi

 

I've requested a router be sent out to you.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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