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on 04-03-2024 04:29 PM
I have signed up for Full Fibre and the engineer called to connect me. However he didn't have a router. Can you arrange for one to be sent to me please
Ann Macfarlane
on 05-03-2024 07:31 AM
Hi Ann,
Welcome to the Community
Can you please add your TalkTalk home telephone number or account number to your community profile and we'll take a look at this for you
Chris
Chris, Community Team
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on 04-03-2024 04:37 PM
Has the installation otherwise been completed? Do you have a recent model of TalkTalk Hub presently? if so you may be able to connect that using an ethernet cable between the WAN port on the router and the LAN port on the ONT to tide you over while waiting for the support team to respond.