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Shift OpenReach fibre connection

Chris_M_Ford
Team Player
Private Message TalkTalk
Message 62 of 62

When I had my Full Fibre installation I had not appreciated how little the fibre could be bent - unlike a copper cable. In the event, as my router etc. is sited centrally in my house, the fibre is running through a downstairs toilet to reach the router location where there is power for the NTU. I have not been able to find a way to protect / disguise the fibre particularly where it goes round corners to follow the wall.

To solve the problem I have installed at gigabit Cat5e cable from another part of the house with easy access through the same exterior wall and with power available for the NTU.

My questions are; how do I go about arranging for OpenReach to do the shift and what are the likely costs?

 

If anyone can help with advice, that would be great.

 

Many thanks,

 

Chris 

Chris Ford Retired, volunteering and happy after 40 years in I.T and comms (was ChrisFord previously)
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61 REPLIES 61

Karl-TalkTalk
Support Team
Staff
Private Message
Message 61 of 62

Hi

 

Openreach may be able to relocate the socket however they will charge £128 for this option.

 

Thanks  

Karl. 

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