@paja32, were there any options to reply to the email to that effect?
The switch over is going to happen anyway as the copper-based service will be withdrawn.
It's the policy for all of our futures unless you wish to keep out of the internet loop altogether. Landline phone services are thereby also withdrawn, so you either have to use a phone with VOIP or simply make do with a mobile.
Not nice having this pressure on our choices, and it should happen at a time that is convenient for you.
The trouble is that, if you don't go with the offer, you might find that getting it at a time of your choosing is much more expensive.
Gliwmaeden2, a fellow customer.
