Hi,
City Fibre has recently been installed in our street. I received a message from them saying that the service was now operative and quoting a number of companies which will be offering their services and various packages and prices, Talktalk was among them.
However when I went on to the Talktalk website, to look at the choice of packages, prices and services offered, there was no offer available.
Also before I upgrade, I would like to know what has to be done physically, to upgrade my present contract to a new one which connects to City Fibre's system. Does someone have to come to my house and install new equipment, and if so what equipment will I need and what price will I have to pay for this service?
At the moment I have Talktalk Fibre 65 on an 18 month contract at £26 a month which ends in February 2025, and which supplies me with a 75 megabytes download and 16 megabytes upload via twisted pair copper wiring, which is fed to a little Talktalk box on the wall and then on to a Talktalk wifi router Sagecom 5364-3.T8 and then via an ethernet connection to a Deco 4 Mesh system composed of 3 units.
Obviously, the fibre will have to be connected up to my house from the fibre cable in the street, but will I need a new router and box?
Last of all, how is this going to be affected by the inflation hedged prices policy olus 3.5 % which is presently being operated by Talktalk?
I have been with Talktalk and its predecessors for many years, right back to when Talktalk was screaming.net. I am a senior citizen on a small state pension and obviously, I am keen to purchase the best value for money package, but to do so, I need the
Yours sincerely,
Douglas Rankine.
P.S. I don't know if I am posting this in the right place, if not could you tell me where to post it please?
doug
