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on 02-04-2024 01:27 PM
Any update on VOIP being made available on CityFibre. I still don't get why this is a CityFibre issue and not a TT issue when I can purchase VOIP from other providers on my FTTP service, but TT won't release my number as its still linked to my account.
on 02-04-2024 01:44 PM
Hi mrwrighty
Basically both TalkTalk and CityFibre cannot generate new numbers to add to an existing data only account. We can take over a number during the ordering process if its active, but right now its not possible to generate a number and make it active.
Hope that makes sense.