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WIFI Distance Poor with new Fibre 500 Voip and Eero router

zedhower
Popular Poster
Private Message TalkTalk
Message 8 of 8

Hi,

 

I just upgraded to the  Fibre 500 Voip with Eero router which is absolutely fantastic but the WIFI only goes to the next door room , the old router I used to have would go all over the house. Are there any WIFI extenders you recommend for the Eero router?

 

Thanks

 

Tim

Leslie Goodman
7 REPLIES 7

Message 1 of 8

@Roger1966 

If you would like help here then please start your own topic. 

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Roger1966
First Timer
Private Message TalkTalk
Message 2 of 8

Literally same problem Leslie 

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Message 3 of 8

Hi Michelle,

 

Unfortunately I didn't keep my old router, I sent it back in the blue bag you provided to return old equipment

 

Thanks

 

Tim

Leslie Goodman
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Message 4 of 8

Hi Tim,

 

Ok thanks for confirming. Does your previous router still work with your FTTP connection?

 

Thanks

 

Michelle

 

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Message 5 of 8

Hi Michelle,

 

I just have the one Eero router that came in the box.

 

Thanks

 

Tim

Leslie Goodman
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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 6 of 8

Hi Tim,

 

Can I just confirm, how many eeros do you currently have?

 

Thanks

 

Michelle

 

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ferguson
Community Star
Private Message TalkTalk
Message 7 of 8

Which router did you have previously, have you tried that with your new connection? The eero is very much designed as part of a mesh system, which is likely to require additional units for best coverage. The support team will advise further when they are back online from tomorrow. 

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