Wifi down

[lewisross_23]

Hi, I woke up this morning to find my WiFi not working. My router is just showing a solid Amber light. Trued resetting it but to no avail. I work from so this is something I need sorted ASAP.

I am based in Aberdeen, not sure if this is something affecting others or not 

[lewisross_23]

Oh no, yes sorry yes I do have an ONT 

[Debbie-TalkTalk]

Hi lewisross_23

You don't have an ONT and a master socket?

[lewisross_23]

I believe so, how do I check to know for sure though? 

Just as an update, the router is now show a solid white light but there's still no Internet 

[Debbie-TalkTalk]

Hi Lewis

One last question, do you only have an MPF connection? (ADSL) and not a FTTP connection?

[lewisross_23]

Hi Debbie, no I don't use my landline 

[Debbie-TalkTalk]

Hi lewisross_23

I'm sorry to hear this.

The line test is detecting a potential fault. Can I just check, do you use your landline? Do you have a dial tone?