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NEED SOME HELP?

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You contacted me.

Laurie10
First Timer
Private Message TalkTalk

on ‎21-02-2024 07:32 PM

Message 3 of 3

I had an email from you telling me to contact you.

I called and waited while listening to the music. I waited some more and some more.

Then at 19.00 the music stopped and a message said that you were now closed. So much for 7 x 24 x365

You have my phone number of you want to speak to me why don't you call me?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎23-02-2024 12:43 PM

Message 1 of 3

Hi Laurie10

 

Did it say why we wanted you to contact us?  

 

There are no changes pending on your account, so its a good bet its a scam email report it to phishing@talktalk.net

 

Regards.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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KeithFrench
Community Star
Private Message TalkTalk

on ‎22-02-2024 09:39 AM

Message 2 of 3

That sounds like a scam email to me.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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