cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

renew contract

Sbuxt
First Timer
Private Message TalkTalk
Message 2 of 2

Since 4/11/2024 I have been trying to renew my full fibre contract with TT, several times the order has been requested and the relevant paper has been sent to me. 

A couple of days later I checked my account to find there was no order pending, I have tried to renew the order several times with no luck, TT say the order has been rejected but no reason given.

I have been told I will get a call back from TT to try and resolve the issue but never get a call back.

Any help would be appreciated.

Stewart

 

 

0 Likes
1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Sbuxt

 

Sorry that you are having problems

 

Best option would be to call the loyalty team on 03451720088 They will be able to look into this.

 

Sorry for any inconvenience caused 

0 Likes