NEED SOME HELP?

mariatrabucco · ‎28-08-2023

I haven't received the return pack to send the WIFI hub! It has been weeks! My new address is REMOVED FOR SECURITY. I have received an email saying I haven't send it yet but how can I send it if I haven't received any return pack!!! help!!!

Arne-TalkTalk · ‎13-11-2023

A bag has been requested

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colinsmurthwaite · ‎11-11-2023

I'm having the issue - would it be possible to get a returns package sent to me?

Arne-TalkTalk · ‎29-08-2023

I have requested a returns bag to be sent to you new address.

Should be with you in a few days.

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fr8ys · ‎28-08-2023

Hi,

I've removed your address for security reasons as you should not place personal info on an open forum.

Could you please put your new address in the private notes field of your profile. Only you and the support staff can see this info.

It's probable the returns bag has been sent to your old address.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

NEED SOME HELP?

return pack not received