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upgrade access

skiprat1
First Timer
Private Message TalkTalk
Message 2 of 2

2 engineers called to upgrade the line for Cityfibre roll out. Greenhouse on patio prevented them from accessing wire using their ladders (health & safety etc). they left and I have received another email giving a new date but the same problem remains. Has anyone else experienced similar problem? Any Solutions?

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi skiprat1

 

The engineers will try to find a way around, im sure the previous engineers will have filled out the relevant reports advising the new engineers of the issue. 

 

Keep us updated. 

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