NEED SOME HELP?

Xsel1 · yesterday

My wifi calling (Vodafone network)has stopped working.i have read posts about resetting firmware to fix this problem.my wifi calling works on other routers/providers.please help as I rely on this feature to make calls and texts due to lack of mobile coverage.

Karl-TalkTalk · yesterday

You're Welcome 🙂

I've also sent you a quick survey via PM.

Regards

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Xsel1 · yesterday

Yes this has fixed wifi calling.

My phone is a Samsung S10lte.many thanks for the rapid reply and solution.

Karl-TalkTalk · yesterday

Hi

Firmware has been rolled back, can you give it a test and let me know if all is ok ?

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Karl-TalkTalk · yesterday

Hi

I'll roll the firmware back for you now.

Can you confirm make / model of phone so we can add it to our report to the devices team please.

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.