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Get help with your TalkTalk landline and calling features.

CallSafe cannot cancel in My Account page gives OOp's doesn't work

Bojangle
Popular Poster
Private Message TalkTalk
Message 3 of 3

Following your email I tried to cancel CallSafe in My account because I almost never use my landline. The account management page for CallSafe does not work it states OOp's  not working and getting nowhere on other pages.

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2 REPLIES 2

amiaspden1
First Timer
Private Message TalkTalk
Message 1 of 3

I had that same problem, I was using Chromium browser on Linux. I then read some threads on here and saw a suggestion to try another device so I thought I'd start by just trying a different browser. It worked fine in Firefox! I suspect it was some extension installed in Chromium which was stopping a popup from coming up.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

@Bojangle, My Account doesn't work well these days for adding / removing boosts etc, unfortunately, so you're best to ring 03451 720088 or use Chat. 

 

Detailed hours are given here:

 

https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broad...

Gliwmaeden2, a fellow customer.
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